Privacy Policy

 

 

Credit & Debit Cards - Payment Card Industry Data Security Standards (PCI DSS) Compliant

For your added security when using a Credit or Debit Card on the Internet this internetmemorymattress.co.uk site is fully PCI DSS (Payment Card Industry Data Security Standards) compliant. Which means card data you submit on this website will not be held on our files and is not accessible by any party other than your authorized card issuer. We do not record or retain your credit card information.

Shop with complete confidence in the knowledge that nothing you pass from our website to the Protx Payment Gateway servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Save as provided below, we will not sell, distribute or disclose information about you as an individual or your personal usage of the Site ("Information") without your consent or unless required or permitted to do so by law. The Information we gather will be personal and may include name, delivery address, email address, telephone number, and any personal preferences.

 

Mailing List 

When you have purchased an item you will have the option to join our mailing list.  We urge you to join.  We will not pester you with spam or advertising from any other company.  We will from time to time send you details of special events or promotions that may be restricted to members. 

Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

In addition to the Information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the Site can use to recognize repeat users and allow us to observe behavior and compile aggregate data in order to improve the Site for you. For example, cookies will tell us whether you viewed the Site with sound or with text on your last visit. Cookies also allow us to count the number of unique and return visitors to our Site.

Some of our associated companies may themselves use cookies on their own websites. We have no access to, or control of these cookies, should this occur. Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of your seeking to follow these instructions.

We may monitor customer visit patterns, Site usage and related Site information in order to optimize your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you. We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you. This may involve transferring or selling your Information to other companies, inside or outside the EU.

Your information may also be transferred to another company in the event of sale of our company to a third party. In that event, we will endeavor to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected.

We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.  

(In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - "We do not send random marketing emails to personal email addresses (spam)."

internetmemorymattress.co.uk conforms to the requirements of the Data Protection Act, 1998.

 

Email a Friend

We may from time to time operate an "Email a friend" service. This is a referral service, designed to make it easy for customers to recommend our Site and related website's or offers to a friend, and is a two-step process. First, a customer sends us the friend's name and email address, and secondly, we contact the friend, telling them who we are, and inviting them to take advantage of a particular offer, or to visit our website. When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend's details for any other purpose.

If any of the information you provide on the form you complete when ordering a product from the Site or subscribing to the services available changes, please notify us at the above Customer Services email address.

We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon posting to the Site and by continuing to use the Site, you will be deemed to accept any such variations.