Which memory foam mattress is best suited for me?
A memory foam mattress is a completely different concept to a traditional spring mattress and therefore cannot be rated soft or hard in the conventional way.
If you are of a light build the New Horizon 50 mattress will be sufficient. However, if you would like a more luxurious feeling then the New Horizon 70 would also be suitable.
For persons of a medium to heavy build the New Horizon 70 or New Horizon 100 are perfectly suitable. If you are on the heavier side or prefer that extra snug cosy feeling then the New Horizon 100 is the recommended mattress.
What quality are our products?
We consider our exclusive New Horizon range of visco elastic memory foam products as the best UK value quality memory foam available today. Manufactured by the UK's market leader of memory foam sleep products our memory foam has an ILD rating of 16 and conforms to all UK domestic fire regulations. We do not sell cheap inferior products.
Why are our products so cheap?
We are an Internet based business and therefore do not have the overheads of expensive showrooms. However, our state of the art distribution centre enables us to buy and store in large volumes which in turn allows us to pass on these savings to our customers.
How do our mattresses compare with TEMPUR?
TEMPUR mattress may well be the brand name that you are familiar with, but our New Horizon memory foam is a favourable comparison at a fraction of the TEMPUR mattress price saving you hundreds of pounds!
Is Memory foam good for a bad back?
Due to the properties of memory foam it offers the best relief from pressure points and moulds to the shape of your body.
How long is my mattress guaranteed for?
Full 5 year Guarantee. If your mattress or topper foam core shows defects within the first 5 years of purchase it will be repaired or replaced completely free of charge. Mattress covers, Topper covers and pillows are guaranteed for 1 year. For your peace of mind we also offer a 14 day money back guarantee if the product does not suit. See Terms and Conditions for details.
Will it improve my sleep?
Yes in nearly all cases. Should you suffer from any ailments or aches this will also help you achieve a more comfortable and restful sleep.
Do I have to turn my mattress?
No. But we would recommend the occasional rotation.
Will my mattress come with a cover?
Yes. All mattresses are supplied with a removable cover that can be cleaned periodically. Additional covers are available and can be purchased separately.
Will it fit my bed frame?
Yes. Our mattresses are suitable for all types of bed frames, including adjustable beds.
My new mattress appears to smell!
DO NOT FEAR. This is normal for a short period, but the smell will soon disappear.
How long will it take me to adjust to sleeping on my new mattress?
Not long. Within a week or so your body will adjust to the benefits of sleeping on your new memory foam mattress.
I have heard that Memory foam can make you feel hot, is this true?
The memory foam used is premium quality British Vita foam which is open celled and breathable allowing air to move freely within the mattress for personal comfort.
Is Memory foam hygienic to sleep on?
You will find that this is the most hygienic sleep product available as it is dust mite resistance and hypoallergenic , ideal if you are an allergy sufferer.
How is it packed?
All mattresses and toppers are vacuum packed and rolled for easy transportation ensuring they are delivered to your door perfectly sealed in a clean and hygienic condition. Upon receipt fully unroll and leave in a warm room for 5 - 6 hours before use.
Can you dispose of my old mattress?
Unfortunately no, but your local council may be able to do this. Give them a call.
Why buy from us?
With a total commitment to you the customer we offer prices, quality products and a service second to none.
